Choclably / Shipping info

01 / From our kitchen to you

Shipping info

Made to order in Covington, Georgia, delivered across the United States. Here's how long it takes and what it costs.

01 / The delivery details

Delivery options

Made for your addressYour lowest shipping rate

We automatically find the lowest available rate for your address at checkout.

We make your bars in 2 business days. The lowest available shipping rate and carrier transit estimate appear automatically at checkout for your address and package. Orders from $45.00 include free standard delivery. Free shipping eligibility uses the subtotal of your bars before discounts.

02 / The delivery details

Made to order

Every bar is made after you order, so delivery times start once your bars are made and shipped. Your order moves through four steps:

  1. 1
    Placed

    You get an order number like CH-ABC123 and pay securely by card.

  2. 2
    Payment

    Once payment is confirmed, your bars go into the queue.

  3. 3
    Being made

    We make each bar to order in our kitchen in Covington, Georgia, and pack it in a recycled box.

  4. 4
    On its way

    Your bars ship by the delivery speed you picked.

03 / The delivery details

Tracking your order

Signed in? See every order, its progress and a map of its journey in My account → Orders. Ordered as a guest? Create an account with the same email and confirm it, and your orders appear there too.

04 / The delivery details

Where we deliver

We deliver within the United States. We don't offer international delivery yet. If you'd like to send a bar abroad, get in touch and we'll let you know what we can do.

05 / The delivery details

Gifts and gift cards

  • Gift bars: tick “This is a gift” at checkout and write a note of up to 200 characters. We ship it with your message inside, to whatever address you enter.
  • Gift cards aren't shipped: they're emailed to the recipient, with your message, as soon as your order is paid. Send one.

06 / The delivery details

Packaging

Our boxes are made from 100% recycled materials and our foil wrapping is biodegradable. Chocolate doesn't love heat, so please bring your delivery inside as soon as you can.

07 / The delivery details

Problems with a delivery

If your order is late, arrives damaged or isn't right, email [email protected] with your order number (and a photo if something's wrong), and we'll help.